Itch.io appears to be experiencing an outage, with users currently unable to load games and other parts of the platform. Visitors attempting to access games are reportedly being met with an error message stating, “There was an error with your request.”
The disruption is affecting the normal Itch.io experience, leaving users unable to access games that would normally load without any problems.
Live Updates Below this Article
Itch.io Games Not Loading
Users attempting to open games on Itch.io are encountering errors instead of the expected game pages or content.
The issue appears to be affecting multiple games rather than being isolated to a single developer or title. This suggests that the problem may be related to Itch.io’s platform or backend services rather than an individual game.
For affected users, repeatedly refreshing the page does not necessarily resolve the problem.
“There Was an Error With Your Request” Error
One of the main symptoms of the current outage is the message:
There was an error with your request
The error can appear when users attempt to access or load content on the platform.
At the time of writing, there is no confirmed indication that the problem is caused by users’ internet connections, individual browsers, or specific games. If multiple unrelated games are failing to load simultaneously, a platform-side issue is a more likely explanation.
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Based on the widespread reports of games failing to load, Itch.io is currently experiencing service problems.
The outage appears to be affecting the gaming experience across the platform. Users who depend on Itch.io to discover, download, or play independent games may therefore be temporarily unable to access their usual content.
Itch.io is a major independent game distribution platform used by developers to publish and distribute games, including free, paid, experimental, and game-jam titles.
Are All Itch.io Games Affected?
Reports indicate that the problem is not limited to one particular game.
When several unrelated game pages or games fail at the same time, it points toward an issue affecting shared Itch.io infrastructure.
However, the exact scope of the outage may change as the incident develops. Some parts of the website may continue working normally while other services remain unavailable.
Why Is Itch.io Down?
The cause of the current outage has not been publicly confirmed at the time of writing.
There is currently not enough information to definitively attribute the disruption to a server failure, networking problem, database issue, deployment, or another technical cause.
Users should therefore be cautious about claims circulating online that identify a specific cause unless they come directly from Itch.io or another reliable source.
What Can Users Do?
If you’re currently unable to load an Itch.io game, there is probably little that needs to be changed on your device if other websites and services are working normally.
You can try:
- Refreshing the Itch.io page
- Opening the game in a private/incognito window
- Trying another browser
- Checking whether other Itch.io games are also affected
- Waiting and trying again later
If multiple games are producing the same error, repeatedly clearing browser data or reinstalling anything is unlikely to solve a platform-side outage.
Itch.io Outage: Latest Updates
6:50 UTC – Itch.io Games Fail to Load Stating “There was an error with your request“.
This is a developing outage and the situation may change quickly.
We will update this article as more information becomes available about the Itch.io disruption, including any official confirmation from the platform regarding the cause and resolution.
Bottom Line
Itch.io appears to be down or experiencing a significant service disruption right now. Users are reporting that games are not loading and are instead seeing the “There was an error with your request” message.
If you’re seeing the same error, the problem is likely on the Itch.io side rather than with the individual game you’re trying to play.
Update: This article will be updated as the outage develops and more information becomes available.
